Frequently Asked Questions

Everything you need to know about our products and services.

What is the best way to find my size?

We recommend referring to our Size Guide located on each product page. If you are between sizes, we generally suggest sizing up for a more comfortable fit with thick socks.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the country. Express options are available at checkout if you need your items sooner.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free, while returns for a refund may incur a small processing fee.

Are your boots 100% waterproof?

Yes, our boots are designed with high-quality natural rubber and neoprene to ensure your feet stay completely dry in wet weather conditions.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.

How do I care for my Merry People boots?

To keep your boots in top condition, wipe them down with a damp cloth and mild soap. Avoid storing them in direct sunlight or near extreme heat sources.